Serving Dallas, Fort Worth & the DFW Metroplex · 20+ years

Dallas–Fort Worth promotional products FAQ.

Mprinted is Dallas–Fort Worth's premier promotional products supplier, helping Metroplex organizations turn logos into useful branded merchandise for more than 20 years. Get straight answers about products, artwork, digital proofs, minimums, production, shipping and reorders.

20+years helping organizations source branded merchandise
DFWservice across Dallas, Fort Worth and the Metroplex
1 teamfor sourcing, artwork, proofs, tracking and delivery coordination
G / B / Bgood, better and best recommendations for your budget
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What does Mprinted do?

Mprinted is a Dallas-based promotional products and branded merchandise partner serving Fort Worth and the full DFW Metroplex. We help businesses, schools, nonprofits, franchises, associations and event teams select products that fit the audience, brand, budget and deadline.

  • Logo apparel and hats
  • Corporate and client gifts
  • Trade show giveaways
  • Employee and onboarding kits
  • Drinkware, pens and bags
  • Golf and event merchandise
01 · Choosing products

Find the right branded merchandise.

The best promotional product is not simply the cheapest item. It should make sense for the audience, support the goal, look right with your brand and arrive before the moment it is needed.

What types of promotional products does Mprinted offer?

Mprinted sources custom promotional products and branded merchandise across the major product categories. Options include logo apparel, hats, drinkware, pens, bags, coolers, corporate gifts, trade show giveaways, golf items, employee kits and event merchandise. We can also help coordinate branded programs for franchises and multi-location organizations.

Why choose Mprinted for promotional products in Dallas or Fort Worth?

Mprinted combines Dallas-based service with more than 20 years of promotional products experience and serves organizations throughout Fort Worth and the DFW Metroplex. Our team helps with product sourcing, decoration choices, artwork, digital proofs, production tracking and delivery coordination, giving North Texas buyers one experienced point of contact.

Can Mprinted recommend products for my audience, event date and budget?

Yes. Tell us who the products are for, how they will be used, your target budget, quantity and in-hands date. We can narrow a very large catalog to a practical good, better and best selection.

How do I request a promotional product quote?

Send us a product link or item number, quantity, decoration details, delivery ZIP code and required in-hands date. If you do not have an item selected, describe the audience, occasion and budget and we will recommend options.

02 · Artwork & proofs

Make the logo look right.

Decoration is where an ordinary product becomes your product. Clean files, the right imprint method and a careful proof review prevent avoidable surprises.

What artwork files should I send for logo products?

Vector artwork such as AI, EPS or editable PDF is usually preferred because it scales cleanly. A high-resolution PNG may work for some full-color processes. Send the best file you have and we will confirm whether it is production-ready.

What if my logo is low resolution or not print-ready?

Send the best version available. We can review the file, identify the problem and explain whether it can be cleaned up, recreated or replaced. If art work involves an additional charge, we will confirm it before that work begins.

Will I receive a digital proof before production?

Mprinted coordinates a digital proof showing the proposed logo placement, size and decoration details. Review names, dates, spelling, colors and placement carefully. Decorated production begins after the required approval is received.

Can Mprinted match a Pantone or PMS brand color?

Pantone or PMS matching is available for many products and decoration methods. Exact results depend on the material, ink and production process. Provide your official color number and we will confirm the closest supported option and any matching charge.

Which decoration methods are available?

Common options include screen printing, embroidery, laser engraving, full-color transfer and patches. The right method depends on the product material, artwork detail, quantity, budget and desired appearance. We will recommend a practical method for the item.

Does Mprinted keep my approved artwork on file?

Yes, Mprinted stores approved artwork and past order information to simplify future work. Keeping that history helps with reorders, seasonal refreshes and consistent branding across locations.

03 · Timing & delivery

Plan from the in-hands date.

Tell us the date the products must physically arrive—not just the event date. That gives the team room to account for artwork, proof approval, production and transit.

What is the difference between production time, ship date and in-hands date?

Production time is the time needed to decorate your order after approvals. The ship date is when the completed order is expected to leave the facility. The in-hands date is when you need to receive it. Always give us the in-hands date so production and transit can be planned together.

How fast can I receive promotional products?

Turnaround varies by item, inventory, artwork readiness, decoration method and destination. Some products offer rush production, but rush availability is not universal. Share the in-hands date first so we can recommend realistic options.

Can I order a product sample before placing a full order?

Samples are available for many promotional products. Sample cost, decoration and shipping depend on the item and supplier. Ask early because sample delivery must be included in the project schedule.

Can Mprinted ship an order to multiple locations?

Multi-location delivery can often be coordinated for employee kits, franchises, events and distributed teams. Availability, packing requirements and shipping charges depend on the item and number of destinations, so provide the address list during quoting.

Can Mprinted ship promotional products internationally?

Yes. We can coordinate international shipping for many promotional product orders. Product restrictions, destination rules, duties, taxes, brokerage charges and transit times vary by country, so provide the complete international destination and required delivery date during quoting.

Can Mprinted use my company's shipping account?

Yes. We can work with client-provided shipping accounts when the manufacturer and shipment support that arrangement. Provide the carrier, account information and requested service level before the order is finalized so eligibility, billing and delivery timing can be confirmed.

04 · Pricing & minimums

Understand what shapes the quote.

Promotional product pricing usually depends on quantity, product, decoration method, number of imprint colors or locations, setup, packaging and shipping.

What is the minimum order quantity for promotional products?

Minimum order quantities vary by product, supplier and decoration method. The minimum is usually shown with the item or confirmed in the quote. We can suggest lower-minimum alternatives when your first choice requires more pieces than you need.

Can I mix sizes, colors or styles in one order?

Often, but the available mix depends on the product and supplier. Apparel orders commonly allow assorted sizes, while color or style combinations may have separate minimums. We will confirm the allowed assortment before you approve the order.

What are promotional product setup charges?

A setup charge covers production preparation such as creating a screen, tape, die or machine file. Charges vary by supplier and decoration method. Your quote should identify setup charges before approval and explain whether they apply again on a reorder.

What forms of payment does Mprinted accept?

Mprinted accepts most common forms of electronic payment as well as physical checks. The available payment method and any required payment timing will be confirmed for your account and order before production begins.

Does Mprinted work with tax-exempt organizations?

Yes. We work with tax-exempt businesses, schools, government entities and nonprofit organizations. Provide a current exemption certificate or other required documentation before billing so the order can be reviewed and handled correctly.

What are promotional product overruns and underruns?

Some manufacturers may produce and ship slightly more or fewer pieces than the quantity ordered because of their production process. The allowed tolerance, billing method and policy vary by manufacturer and item. Call Mprinted before ordering if an exact quantity is important or you need the specific overrun and underrun terms.

Why can the final price differ between similar items?

Two products that look similar can have different minimums, imprint limits, setup costs, freight charges and inventory locations. We compare the complete decorated and delivered project—not only the blank item price—so you can make a useful choice.

05 · Reorders & problem solving

Know what happens next.

Keep your order number, approve proofs carefully and contact us quickly when something changes. Clear information helps us resolve questions faster.

How do I reorder promotional products from Mprinted?

Contact us with the previous order, invoice, item number or a description of what you purchased. We store approved artwork and order history to make reorders and seasonal updates easier. Current inventory, pricing and production timing will be reconfirmed.

Can I change or cancel an order after approval?

Contact Mprinted immediately. Changes may be possible before production begins, but decorated or in-production items often cannot be changed or canceled. Supplier costs or work already completed may still apply.

What should I do if an order is incorrect, damaged or defective?

Contact us promptly with the order number, a description of the issue and clear photos of the products and packaging. Keep the items and cartons until the review is complete. We will investigate with the supplier and explain the available next step.

Can Mprinted print any logo, trademark or licensed design?

You must have permission to reproduce any logo, trademark, school mark, team identity or licensed artwork you submit. We may request proof of authorization or decline artwork that appears to violate another party's rights.

06 · Dallas–Fort Worth service

Promotional product help across the DFW Metroplex.

Mprinted gives Dallas and Fort Worth organizations a local, experienced point of contact while providing access to a nationwide promotional products catalog.

Does Mprinted serve Fort Worth and the entire Dallas-Fort Worth Metroplex?

Yes. Mprinted works with businesses, schools, nonprofits, associations and event teams throughout Dallas, Fort Worth and the wider DFW Metroplex. That includes organizations in and around Arlington, Irving, Plano, Frisco, Garland, Richardson, Grapevine and other North Texas communities.

What promotional products work well for Dallas-Fort Worth events?

The best choice depends on the audience, season, venue and goal. Popular options for DFW conferences, trade shows, company events, golf tournaments and outdoor programs include branded drinkware, hats, cooling items, tote bags, pens, lanyards, corporate gifts and logo apparel. We can narrow the list around the event date and budget.

How far ahead should a DFW business order promotional products?

Start as early as possible and give us the date the products must arrive. Several weeks is safer than several days because artwork review, proof approval, production and shipping all take time. Rush options may be available for some products, but the item, inventory and delivery ZIP code must be checked first.

Can Mprinted support multiple offices across Dallas-Fort Worth?

Yes. We can help organizations keep approved artwork, product choices and decoration standards consistent across Dallas, Fort Worth and other Metroplex locations. Multi-address shipping, kitting and recurring program requirements should be discussed during quoting because availability and costs vary by project.

Dallas–Fort Worth promotional products company

Local guidance. A much bigger catalog.

Mprinted helps Metroplex organizations source custom promotional products without asking their teams to sort through thousands of nearly identical items alone. From logo apparel and custom hats to corporate gifts, trade show giveaways and employee kits, we combine product research with hands-on order coordination.

More than 20 years of experience means we know which questions to ask before production—not after the deadline is at risk.

Have a product, deadline or idea?

Let a Dallas–Fort Worth promotional products expert narrow the options.

Send an item link for a fast quote, or tell us the audience, quantity, budget and in-hands date. We will help you find branded merchandise that fits.

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